Check for upgrade eligibility, view and pay your bill or find the. Its a device replacement and assistance when your iphone is lost, damaged or stolen. With an eligible iphone, you get 247 priority access to. Because apple designs iphone, ios, and many applications, iphone is a truly integrated system. To see the phone insurance brochure, click here for english and click here for spanish. Sprints nextday insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases.
Deductibles are accepted via platinum card, master card or echeck. Coverage for loss, theft, damage including water damage and broken screens, and malfunctions. On the move, or on the couch, my sprint encourages users to live their lives without worrying about their sprint account. Sprint total equipment protection sprint tech support.
Sprints exclusive program to optimize your connected life. For information about sprints total equipment protection tep program for your device, see the total equipment protection program page. Jan 16, 20 after opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. Your deductible could equal the amount you paid for your phone. As you can see, this is far lower than the big threes mobile insurance plans and takes out the worry of paying for a service every month. Phone insurance is a replacement service provided to customers of sprint.
Stay connected with repair, replacement, and support options through sprint tech solutions. These exclusive benefits are available to sprint complete customers. If you are not a sprint complete customer, you are responsible for replacing your lost or. Sprint complete customers who enroll an eligible iphone may have the option of certified repair at apple stores and authorized service providers. Claims may be fulfilled with new or refurbished equipment. Sprint complete is the brand name used by the carrier for its device protection program. Is sprint total equipment protection worth the cost.
If there is physical damage to the device however, there is a deductible. Jun 25, 2019 sprint complete insurance covers you in case of other types of problems with your phone, whether software or hardware related. Mobile, and verizon are the national wireless carriers for iphone in the united states. Other types of repairs are available at sprint repair stores. Cracked iphone 6 plus screen exactly, you can find places that can replace the screen for allot cheaper then what the insurance deductible would be.
You must report your loss within 60 days of the incident, and the device must be active on the sprint network on the date of loss. Content backup 25gb of backup for photos and videos with the sprint gallery app. Select your device to view your sprint complete benefits. For information about sprint s total equipment protection tep program for your device, see the total equipment protection program page. If you are a sprint complete customer, file a claim online or call asurion at 8005843666. If sprint is your carrier, youll need to get a new nanosim card in order to activate your iphone 11 or iphone 11 pro. Credits end at end of term, early termination, early payoff or upgrade, whichever occurs first.
Depending on the chosen program, you can partially or completely protect yourself from unforeseen expenses. For example, iphone xs owners fall into tier 5, iphone xr 256gb owners. Over 75 million phones were lost, stolen or damaged last year alone. Equipment replacement program deductible schedule sprint. Deductibles increase by tier, and are significantly higher than they are for cracked screens. Find the nearest apple service provider at getsupport. Find low everyday prices and buy online for delivery or instore pickup. An insurance policy can protect you in the event of damage to your device, but is it worth it to insure your iphone. Deductibles increase by tier, and are significantly higher than they are. Understand your cell phone insurance options nerdwallet. Premium handset protection for prepaid this information is based on date of loss and may change. Learn about your bill usage, how your plan works, and get helpful info about your account. And if the accident insurance event occurs, the insurance company will bear all or all of the costs in full or in part. A deductible applies based on the tier of your device.
If the device is covered by applecare services a new iphone purchased after. Protect it from loss, theft, damage and more with a cell phone protection plan. Insurance deductibles erp and service contract adh service. Sprint offers cell phone insurance via their sprint complete program. Learn about protection and repair solutions for your sprint device. Overview apple iphone 7 128gb your mobile device is your connection to the world and the gatekeeper to your personal data. If your iphone screen is cracked or scratched, see apples iphone screen repair page.
Click on the links below to find your devices tier, fees and deductibles based on the program. This app is available only on the app store for iphone and ipad. If you are not a sprint complete customer, you are responsible for replacing your lost or stolen device. Use of esim requires a wireless service plan which may include restrictions on switching service providers and roaming, even after contract expiration. Approved claims with a date of loss on or after april 19, 2009, will be charged a deductible per the equipment tier table below. Should i pay the deductible to replace my stolen iphone 5. Sprint offering total equipment insurance for iphone on.
Look up your device deductible by manufacturer and model. If you file a claim for a replacement phone, you receive the same type of phone, even if newer models are available. What should you do if your sprint phone is lost, stolen or. Sprint offers phone insurance, called sprint complete, through third party.
Check out one of our comprehensive device protection solutions to secure, replace and repair your investment. Due to precautions were taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. An asurion mobile protection plan covers your iphone where some warranty plans dont. Receive a replacement iphone in as little as 24 hours. Accidental damage deductible, cracked screen repair all phones. If my post or someone elses answered your question please mark it an accepted solution. Nextday replacement save hundreds on a replacement device. Doesnt matter if you have a small crack, shattered your screen, or threw it in the garbage disposal. Should you need repair or replacement, there are convenient service options. To make our app better for you, we bring updates to the app store regularly. After opting not to offer its total equipment protection tep service to iphone customers, sprint appears to have turned over a new leaf. An anonymous tipster has shared an internal screenshot.
To learn more about cell phone insurance and what you can do, read this. This coverage is underwritten by zurich american insurance company. If your phone has been lost, stolen, or damaged beyond repair, youll be able to replace it with sprint. Find the nearest apple store or authorized apple reseller. You can also purchase an iphone from an authorized apple reseller. This update includes bug fixes and performance improvements. What should you do if your sprint phone is lost, stolen or broken. It applies to each sanctioned claim related to accidental damage, theft or loss or misfortune. Sprint fixes smashed phones for cheap with applecare. Acs administration not available for customers in puerto rico and the u.